Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Where does Michael Malul London ship?
We currently offer standard and expedited shipping within the United States and Canada. International shipping options are available at checkout for select regions.
Can I return a fragrance if I have opened it?
To maintain our high standards of quality and hygiene, we only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are your fragrances vegan and cruelty-free?
Yes, we are committed to ethical beauty. All Michael Malul fragrances are 100% cruelty-free and do not contain any animal-derived ingredients.
How do I make my fragrance last longer on my skin?
For maximum longevity, we recommend applying your scent to pulse points such as the wrists and neck, and moisturizing your skin before application to help lock in the aroma.
Do you offer sample sizes before I commit to a full bottle?
We offer a variety of discovery sets and individual 2ml samples, allowing you to experience our scents on your skin before investing in a full-sized bottle.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your door.